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Home » General Terms and Conditions

General Terms and Conditions

General Terms and Conditions – Professional Services

General Terms and Conditions – Purchase and Delivery of Commercial Software

 

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December 23

Let go of the busy-ness

This year has made a big change in the way you’ve been working – you’ve probably sent more emails from your kitchen table than from your regular office desk. You might have had your kids’ toys rolling around your feet and your pet taking part in your conference calls. We feel you.

Here at PLM Group, we’ve been hard at work maintaining the high level of support and partnership that you expect from us. We share the same goals – we just achieve them today with different methods of working. When you need our help, we want you to know that we are here for you.

It’s soon time for some well-deserved rest. But before we do, we would like to give you a special Christmas greeting from the entire PLM Group team. Wherever you are right now, we hope you’ll enjoy it.

We wish you a Merry Christmas and all the best for 2021!

Join us tomorrow for the last time!

December 21

This could help with the New Year’s resolutions of your customers

SOLIDWORKS 2021 is here, and as a reminder we wanted to show you again where to find the videos for our local launch events where we presented some highlights of the new release.

If you didn’t make it to our launch events, you might want to watch them now – they also include a few tips and tricks.

Pick your country and press Play!

SOLIDWORKS 3D CAD is the top leader software for 3D CAD design, and each year it gets some new features and functions. If you want to know more about the software we are here to help – also with free trials. Behind the link under you find a PDF brochure of the Top 10 3D CAD improvements in SOLIDWORKS 2021.

Check the Top 10 3D CAD improvements here

Join us again tomorrow!

December 24

Dear PLM Group Customer and Partner,

As we are getting ready to enjoy the holiday season and starting to give 2021 a few thoughts, I would like to summarize this year from our side and extend a heartfelt thank you.

2020 has been challenging for all of us. Together, we have worked hard to keep the wheels turning. Thank you for your continuing loyalty and faith in us.

We look forward to doing business with you next year, and we are here to support you and your company, both in the current and future steps of your successful business projects.

Have a relaxing holiday season and all the best for the New Year 2021.


Happy holidays,

Jan Lundström,
CEO

December 5

You have a sparkling idea – we have the tools to make your wishes come true

Sharing ideas in a project team is important, but how do you check the status of an idea and how do you know if the idea will be converted to an R&D project?

In a community on the 3DEXPERIENCE platform, it’s possible to add a post called “idea”. By submitting an “idea” in a project community, other members can comment, provide feedback and decide if the idea should be developed further. So, no need to dive into those email threads or chat windows – just keep the communication to one, single place.

Check out the video to learn more about the 3DEXPERIENCE platform!

What is 3DEXPERIENCE? We explain and show it, from an engineer to another.

Learn more here

Join us again tomorrow!

December 4

3D Printing to repair Santa’s sleigh

Nowadays, 3D printing is so much more than prototyping. With the lightning fast material development going on, you can 3D print carbon fiber reinforced parts with strength equal to machined aluminum parts. Check out this video, to learn more about reinforced 3D printing and how you can benefit from it.

You can order free sample parts regarding our 3D printers and their materials – just fill in your contact info and we’ll send you a sample with no cost.

Order a free sample part here

Join us again tomorrow!

December 2

Tinndahl’s tip from the (Christmas) train

Have you ever met our Danish technical expert Lennart Tinndahl? By appearance, he’s a spitting image of Santa :). But there’s more to this tech-savvy longbeard. Lennart has tonnes of experience from working with SOLIDWORKS. He publishes his how-to-videos in our YouTube channel. The videos are short and sweet, and the best part is, there is a new video every week!

Today’s video is called “How to delete files in SOLIDWORKS PDM”, a common topic for every engineer. If this video is not enough, follow us on YouTube and check out Lennart’s own playlist for more tips&tricks videos.

Don’t have a 3D CAD yet?

Click here for your free SOLIDWORKS trial

Join us again tomorrow!

December 16

PLM Group Support is coming to town – they share their best gifts right now

You might have heard that we have recently opened a new Support Knowledge Base in our Support Portal. The site includes a lot of useful information regarding SOLIDWORKS and 3D Printing, and we are especially proud of the productivity of our Technical Experts. They provide their top FAQ’s in writing, you can read all of them on our Support site.

Read the FAQ’s at Support Portal or see our five picks under!

  1. Hardware requirements for SOLIDWORKS
  2. 3DEXPERIENCE Platform – Getting Started
  3. How do I add a new license in the SolidNetWork License Manager?
  4. Why is my mesh failing?
  5. Change sheet format

Our Support is ready to help you with all your SOLIDWORKS and 3D Printing challenges. You can contact us anytime at our Support Portal.

New to our Support? Click here

Join us again tomorrow!

December 18

The gift that keeps on giving – our present to you throughout the year

Our Santa Claus, Lennart Tinndahl, is not active on Christmas only, he keeps posting cool and useful videos on YouTube throughout the year. Right now he has more than 20 videos, and there’s more to come!

Check the playlist and learn some new tips and tricks!

By following us on YouTube you make sure that you don’t miss a video.

Follow us here

Join us again tomorrow!

December 17

How to create magic in 3DEXPERIENCE

We have already shared some, but here’s all of it – our Cloud Expert Jimmy Johansson has several videos on YouTube regarding the business platform 3DEXPERIENCE,. If you want to gain a better understanding on how the platform works, his videos provide a nice overview.

Check the playlist and learn some new tips and tricks!

Now when purchasing a SOLIDWORKS license you save up to 35% and get access to 3DEXPERIENCE tools. The campaign ends tomorrow – be fast!

Read more here

Join us again tomorrow!

Want to ask something?

We are here to help you.

If you have anything to ask – regarding this Advent Calendar or something else -, here you find our local contact information. Feel free to call us or drop an email to get in touch with us!

PLM Group Support Portal
https://support.plmgroup.eu/hc/en-us

Denmark
tel. +45 70 22 22 80
info@plmgroup.dk

Estonia
tel. +372 6139 813
info@plmgroup.ee

Finland
tel. +358 207 809 560
info@plmgroup.fi

Latvia
tel. +371 28458752
info@plmgroup.lv

Norway
tel. +47 63 94 20 20
info@plmgroup.no

Sweden
tel. +46 370 69 09 50
customersuccess@plmgroup.se

December 22

How to design and 3D print the Christmas spirit

In two days it’s finally Christmas and some of us have already started the holiday season. Today we wanted to share last year’s Christmas greeting video. No more words needed – just watch the video!

Stay tuned tomorrow when we launch our official Christmas video of 2020!

If you want to make your own ornament, we have a blog post regarding it.

Check the full instructions here

Join us again tomorrow!

December 20

Give yourself a future gift – study with SOLIDWORKS

Are you a student, teacher or researcher – in other words, are you looking in to using SOLIDWORKS solutions for non-commercial use?

SOLIDWORKS Educational products are utilized at over 80% of the world’s top engineering schools, giving students and researchers the functionality and ease-of-use to become productive almost immediately. SOLIDWORKS Education Edition is a complete engineering suite and it is more than just a 3D CAD teaching tool. When you opt for SOLIDWORKS, the Student Access is automatically available for students, plus the ability to access SOLIDWORKS at home.

If you are interested in learning more how SOLIDWORKS in Education works, we are here to help.

Read more here

Join us again tomorrow!

December 19

Have yourself a metal, little Christmas

Manufacturing metal parts does not always require outsourcing. You can also 3D print those – it is a cost-effective way. On the video we show you how Markforged Metal X does the job.

Check the video and learn more!

You can also dig further by reading our article “Frequently asked questions about Metal 3D Printing”.

Want to test it before investing? You can order a free metal part sample made with Markforged Metal X.

Order your sample part here

Join us again tomorrow!

December 15

Selling complex products? Harder than buying a Christmas present? Yes.

Long sales cycles, several expectations, a lot of information. Sounds like your bid and tender process? It doesn’t have to be that way.

In this 18 min video, our expert Nicklas Froborg shows how you simplify things with 3DEXPERIENCE by connecting people and data in the same place.

Watch the video to learn more!

Curious about 3DEXPERIENCE?

Learn more here

Join us again tomorrow!

December 14

Christmas should be not dark and grey. Why should 3D printing be an exception?

3D printing is like writing a Santa’s wish list – you wish to print something from a certain type of material, and it comes true in a matter of hours. HP Jet Fusion 500 in (instead of grey) all the colors of the rainbow, so it brings new design possibilities and flexibility to the product development and prototyping. 3D printing can pull its weight where traditional manufacturing methods meet their limits, and this 3D printer is worth learning more about. We even dare to say that it is the North Pole of 3D printers as it can print so much.

Check out the video to learn more!

Want to hold the print in your hands? Order us a free sample part printed with HP.

Order your sample part here

Join us again tomorrow!

December 13

Hello entrepreneur, would you like to start your New Year with a free SOLIDWORKS license?

If yes, then keep reading.

SOLIDWORKS offers a free entrepreneurial license for 12 months. The license is perfect for start-ups who are full of ideas and skills, but have limited resources. Take a look a Baser, our Danish customer who got the entrepreneurial license. It boosted their company growth and opened new possibilities. The designers had used SOLIDWORKS when studying at university, so it was a natural choice for them.

Watch the video to learn more!

Are you an entrepreneur and looking for SOLIDWORKS? Behind the link you find more information about SOLIDWORKS for entrepreneurs and instructions how to apply.

Get in touch

Join us again tomorrow!

December 12

Santa Claus not working alone – meet Sander Kallissaar

We’ve already introduced you to our PLM Group Santa Lennart Tinndahl, but like the real Santa Claus he is not the only one working during the season. Our technical expert Sander Kallissaar from Estonia has made a useful tips&tricks video on YouTube, and his video is called “How to change sketch planes on 3D sketch?”

Watch the video to learn more!

Want to get similar tips weekly?

Follow us on YouTube

Join us again tomorrow!

December 11

Yovinn has their own toy shop – prints high-performance parts in no time

Swedish design agency Yovinn experienced this when they looked for alternative ways of keeping their customers as competitive. The company is building a 3D Hub in their Gothenburg unit to help customers evolve and in the market. Having own 3D printers in-house help Yovinn serve their customers with all their needs. When the designers at Yovinn introduce a printed part to a customer, they can experience it, rather than just see a digital 3D model on screen. Lately they introduced Markforged X7 3D printer in their business which brought them new capabilities.

Watch the video to learn more!

Are you curious to know how 3D Printing could boost your business? We are here to help.

Book online 3D Printer demo

Join us again tomorrow!

December 10

More Christmassy tips & tricks from our own Santa

Lennart Tinndahl, as shown earlier in our Christmas calendar, is probably our most famous tech guy. He’s got loads of experience on SOLIDWORKS and publishes his SOLIDWORKS How-To-Videos on YouTube under the PLM Group YouTube channel. The videos are short and informative, and the best part is that there is a new video every week!

On this day, a mere 14 days until Christmas Eve, we present you with “How to enable Task Host Configuration in PDM”, a common topic for every engineer. And if this video wasn’t enough, follow us on YouTube and check out Lennart’s own playlist for more Lennart’s videos.

Don’t have a 3D CAD yet?

Click here for your free SOLIDWORKS trial

Join us again tomorrow!

December 7

Work smarter, not harder – more time for Christmas shopping

We’re ready to get you cosied in before settling down for the Christmas holidays. Here are some tips, tricks and shortcuts on how to work smarter with Patterns, Reference Geometry, Shelling, Ribs and Multibody Design Techniques in SOLIDWORKS. This video is provided by Michael Thomson, Solution Manager at PLM Group.

Check out our cool guide – there’s something for every engineer and CAD user!

We are here to help. If you have any questions, do not hesitate to contact us.

Contact our Support here

New to our Support? Click here to ask your question

Join us again tomorrow!

December 8

Create 15.000 drawings manually? You’d be working till Easter!

Danish NGI A/S is a world leading manufacturer of a wide range of machine feet in stainless steel and reinforced polyamide, for adjustment, stabilization and vibration absorption of all types of machines and equipment. Their product selection is massive – 15,000 pieces – and creating drawings for these products only takes seconds, as the process is automated. Engineers have more time for product development, and customers find what they want on their website without the help of NGI’s engineers. It’s a win-win situation.

Watch the video to learn more!

NGI A/S is using DriveWorks which is a software for Design Automation.

Read more about DriveWorks here

Join us again tomorrow!

December 9

All I want for Christmas is… my SOLIDWORKS data in one location.

Many of us still like to store SOLIDWORKS data locally. But there is also another way of doing it. When you save your CAD data on the cloud, you can access it on any device – all you need is an internet connection.

3DEXPERIENCE is a flexible – and also a secure way – of managing your SOLIDWORKS data on the cloud. No need to buy, set up or maintain servers, as it is a web-based application.

Watch the video to learn more!

Right now we offer SOLIDWORKS and 3DEXPERIENCE in a bundle. When investing in SOLIDWORKS, you access the benefits of 3DEXPERIENCE.

Check our offer here

Join us again tomorrow!

December 6

Unwrapping the top improvements of SOLIDWORKS 2021

In October and November, we launched SOLIDWORKS 2021. In a number of popular webinars, we brought you some of the coolest new features of the upcoming SOLIDWORKS 2021 software release.

If you didn’t have a chance to attend our webinars (or you want to revisit), we have gathered all of our launch event webinars in a YouTube playlist.

Pick your country and press Play!

SOLIDWORKS 3D CAD is the top leader software for 3D CAD design, and each year it gets some new features and functions. Click here to check the Top Ten improvements in 3D CAD in SOLIDWORKS 2021, and if you want to know more about the software we are here to help – also with free trials.

Read more & get in touch

Join us again tomorrow!

December 1

Ho, ho, ho! Greetings from our Support team!

We at PLM Group want to make your December smooth and exciting – also at work. That is why we brought our traditional Christmas calendar back to life.

On this site (bookmark now, so you can find it later) we publish a cool and useful video every day until Christmas Eve.

In our first video, you get to meet our Nordic and Baltic Support team. They are willing to help you out whenever you have a question regarding SOLIDWORKS products or 3D printers. We are here to help you out with your daily challenges.

During Christmas month we open Support for all users, even if you have no active subscription agreement, contact us here:

For PLM Group customers

New to PLM Group Support? Go here

Oh, and remember to keep your license subscription and service agreements active – you simply get more useful things with your subscription agreement.

Join us again tomorrow!

December 3

Santa read ClampOn’s wish list and helped them cut their lead times

Ever heard of the company ClampOn? They’re based out of the “subsea capital of the world”, Bergen, Norway, developing sensors for the oil and gas industry. They managed to cut delivery times to their customers as well as improving communications across departments by taking advantage of excellent systems and routines.

Want to hear more? Check out the video!

Right now we offer SOLIDWORKS with a bundle solution – you simply get more when you purchase a SOLIDWORKS license before December 18th.

Read more and ask for a quote here

Join us again tomorrow!