Innovation Agreements
Our Innovation Agreements offers 5 ways to drive Innovation and get a head start on the competition. Make sure that your company maintains a competitive edge and gives you access to an experienced partner that ensures innovation within your company. With our 5 agreements we cover all aspects of your PLM chain.
5 ways to drive innovation
User Competence Agreement
Get a head start on your competitors by always keeping skillset up to date with the latest knowledge! We’ll be your proactive partner empowering designers and engineers to be their best.
User Experience Agreement
Don’t waste resources! Get faster initial response time when contacting our support. Enable employees to do their jobs in the most efficient way.
Consultancy Agreement
Keep up with new software releases offering improvements, new features, and smarter solutions. We help you plan your system maintenance or consulting work in advance.
Administrator Agreement
Get a dedicated Solution Manager, a strategic advisor who knows your solution and ensures that it is up to date, operational and appropriate for your business needs.
Partner Agreement
Get access to extended technical competence with both a dedicated Solution Manager and an experienced Solution Specialist, both serving as your trusted strategic advisors.
Why choose Innovation Agreements?
Below are a few valuable benefits and there are many more. Get in touch if you want to know them all.
- Bring products to market faster
- Ensure efficient and quality-controlled services when facing software challenges
- A dedicated strategic advisor that knows your solution and your business needs
- A dedicated technical expert that knows your solution through and through
- One point of contact within PLM Group
- Stay on budget with fixed annual costs
Want to see what’s included?
Our User Competence Agreement is one of five Innovation Agreements. All are built to fit the needs of your business.
Compare agreements
User Competence Agreement
Get a head start with the latest skills
Consists of:
- An agreed number of planned trainings* per. year
- An annual walkthrough of the latest edition of SOLIDWORKS.
*Scheduled trainings can be held online or on site.
User Experience Agreement
Cut down on response time from support
Consists of:
- A higher level of service.
- Faster initial response time* when contacting our support via e-mail or online tool.
Comes in 2 packages:
SLA Silver, initial response down to 2 hours.
SLA Gold, initial response down to 1 hour.
*Expected initial response time with standard SLA subscription is 4 hours.
Consultancy Agreement
Manage consulting hours in a time bank
Consists of:
- Consultancy hours to ensure innovation.
Comes in packages of 10, 30, 50 or 100 hours respectively.
Administrator Agreement
Get help to strengthen innovation and maximize profits
Consists of:
- A dedicated Solution Manager*
- 2 solution strategy meetings per year.
- 1 annual product upgrade maintenance plan per year.
- 12 consultancy hours consisting of:
Upgrades to product, system and solution.
Maintenance of system and solution.
*Solution Manager: one contact point, a strategic advisor, coordinator and program leader.
Partner Agreement
We ensure development and innovation
Consists of:
- A dedicated Solution Manager
- A dedicated Solution Specialist*
- 2 solution strategy meetings per year.
- 1 annual product upgrade maintenance plan per year.
- An annual walkthrough of the latest edition of SOLIDWORKS.
- 24 consultancy hours consisting of:
Upgrades to product, system and solution.
Maintenance of system and solution.
*Solution Specialist: strategic advisor and technical expert with deep technical knowledge.
FYI Customers are responsible for requesting strategy meetings and product upgrade maintenance plans via the dedicated PLM Group Solution Manager.
With us as a partner you get access to
Years of experience
We have many years of worldwide experience with a broad portfolio of customers.
Global knowledge and local presence
We deliver solutions from global brands with local support in Denmark, Sweden, Norway, Finland, Latvia, and Estonia.
Solutions that match business needs
We empower people and companies to achieve impressive results and bring products to market faster.
A team of experts
60+ certified SOLIDWORKS and 3DEXPERIENCE Instructors and 15 certified 3D printing experts.
World-class support
Our highly certified and dedicated local service and support teams are at your disposal.
The best customer experiences
Our customers’ success is our success. According to feedback from customers, we have a 98% satisfaction rate.
Why us
Achieve impressive results and bring your products to market faster with our expertise and technologies.
Let’s get in touch!
Innovation is the key to success. We can provide you with a solution that matches your business needs
Take control, ensuring innovation starts today. Fill out the form and get in touch with one of our experts – no ties.