Partner Agreement

Partner Agreement

Get access to extended technical competence with both a dedicated Solution Manager as well as a dedicated and experienced Solution Specialist, both serving as your trusted strategic advisors. This is one way to drive innovation. Get in touch and learn more.

Expert assistance in every step

A Partner Agreement gives you access to 2 strategic advisors, whereof one has deep technical knowledge. This guarantees that your solution works in the best possible way today, tomorrow and in the future!

The dedicated Solution Manager knows your solution through and through and will evaluate your current solution, interpreting current and future needs into possible solution adjustments ensuring that it supports business processes and that all systems are up to date, operational, and meet your business needs.

The dedicated Solution Specialist will act as your technical expert. Besides prioritizing issues and managing resolutions, our Solution Specialist will contribute with deep technical knowledge to improve and optimize your solution even further.

Get maximum use of your entire solution and all that it can offer – our dedicated strategic advisors will ensure you do!

A Partner Agreement will ensure you

  • Future proof your solution to meet your business needs.
  • Save time by resolving issues together with your designated technical expert who knows your solution.
  • Increase operational productivity.
  • Reduce costs by minimizing system downtime.

Want to see what’s included?

Our User Experience is one of five Innovation Agreements. All are built to fit the needs of your business at a fixed price.

Compare Innovation Agreements

User Competence Agreement

Get a head start with the latest skills

Consists of:

  • A fixed number of planned trainings * per. year
  • An annual walkthrough of the latest edition of SOLIDWORKS.

* Scheduled trainings can be held online or on site.

From

1.340 €/Year

User Experience Agreement

Cut down on response time from support

Consists of:

  • A higher level of service.
  • Faster initial response time* when contacting our support via e-mail or online tool.

    Comes in 2 packages:
    SLA Silver, initial response down to 2 hours.

    SLA Gold, initial response down to 1 hour.

* Expected initial response time with standard SLA subscription is 4 hours.

From

1.700 €/Year

Consultancy Agreement

Manage consulting hours in a time bank

Consists of:

  • Consultancy hours to ensure innovation.

    Comes in packages of 10, 30, 50 or 100 hours respectively.

*PLM Groups Solution Managers will be at your disposal.

From

1.350 €/Year

Administrator Agreement

Get help to strengthen innovation and maximize profits

Consists of:

  • A dedicated Solution Manager*
  • 2 solution strategy meetings per year.
  • 1 annual product upgrade maintenance plan per year.
  • 12 consultancy hours consisting of:
    Upgrades to product, system and solution.
    Maintenance of system and solution.

*Solution Manager:one contact point, a strategic advisor, coordinator and program leaderr.

From

9.000 €/Year

Partner Agreement

We ensure development and innovation

Consists of:

  • A dedicated Solution Manager
  • A dedicated Solution Specialist*
  • 2 solution strategy meetings per year.
  • 1 annual product upgrade maintenance plan per year.
  • An annual walkthrough of the latest edition of SOLIDWORKS.
  • 24 consultancy hours consisting of:
    Upgrades to product, system and solution.
    Maintenance of system and solution.

* Solution Specialist: strategic advisor and technical expert with deep technical knowledge.

From

12.000 €/Year

FYI Customers are responsible for requesting strategy meetings and product upgrade maintenance plans via the dedicated PLM Group Solution Manager.

Why a Partner Agreement?

Below are a few valuable benefits, and there are many more. Get in touch if you want to know them all.

  • Access to a dedicated Solution Manager, a strategic advisor who knows your solution and your business needs
  • Access to a dedicated Solution Specialist, a strategic advisor and technical expert that has deep technical knowledge
  • Strategic advice to future proof your solution to match your business needs
  • A dedicated resource to prioritize issues and manage resolutions
  • Best tools for product design and innovation
  • 24 consultancy hours
  • An annual walkthrough of the latest edition of SOLIDWORKS

We make you innovate

Get a head start on competition with additional resources, improved access, and customized processes that meet the toughest business and design challenges.

Our Innovation Agreements ensures that your company maintains a competitive edge and gives you access to an experienced partner that ensures innovation within your company.

With our 5 agreements we cover all aspects of your PLM chain

Why us

Achieve impressive results and bring your products to market faster with our expertise and technologies.

Let’s get in touch!

Innovation is the key to success. We can provide you with a
solution that matches your business needs.

Take control, ensuring innovation starts today. Fill out the
form and get in touch with one of our experts – no ties.