Job opening: After Sales Manager for 3D printing

PLM Group is seeking an After Sales manager for the 3D Printing Service and After Sales activities in the Nordics and Baltics. The person we are seeking for will be accountable for delivering a high level of Service and After Sales to keep our customers productive and satisfied in a quickly growing market.  

The mission of the role is to continuously develop, lead and contribute to our growing 3D Printing Service Organization providing the service needed to make our customers successful using our Additive Manufacturing solutions where uptime and quality is crucial.

The After Sales Manager responsibilities will be:

  • Managing the new product implementation, After Sales and revenue
  • Maintaining excellent customer relationships
  • Designing and offering new Customer Training programs
  • Manage logistics and supply chain as well as delivering great communication and collaboration with suppliers
  • Updating our 3D printing Database, product portfolios and controlling the margin
  • Planning your team’s competence and development trainings
  • Execute and help to deliver an effective workflow between our and customer Service Teams

Qualification we seek

We believe the right person does not have to have previous experience in 3D Printing. More importantly is that the person shares our excitement of the rapidly growing market and technology of 3D Printing. Qualifications for the after sales manager are:

  • Strong After Sales background. Prior technical service lane, and operational management is preferred
  • Ability to drive change and overcome objections
  • Excellent communication skills

Location we offer

The role as After Sales Manager will be located in one of our head offices depending on the preference of the person. The language used: local or English. Our head offices are:

  • Malmö/Västerås– Sweden
  • Roskilde – Denmark
  • Oslo – Norway
  • Turku – Finland
  • Tallinn – Estonia

By joining our team, you will work with a rapidly growing market, participate in System, Technical Training and other competence development activities, have a competitive compensation, lead a highly competent team and have a flexible working time.

To apply for this position, please send in your resume and cover letter:

Apply for position

If you believe you are the right person for this position If you want to know more about the role as After sales manager, please contact our 3D Printing Manager:

 

 

Gøran Jenssengoran.jenssen@plmgroup.eu