Scandinavia’s largest reseller of SOLIDWORKS software solutions, PLM Group are maintaining the local Norwegian focus after the acquisition of the reseller ProNor.
“We are always acting as a local company in the markets we operate in. This will also be the case in Norway. Sales people are local, support is local and we do business in accordance with the local culture,” says CEO Jan Lundström, PLM Group after the company’s acquisition of the Norwegian SOLIDWORKS reseller ProNor.
Jan Lundström explains that Norwegian customers will continue to do business with the same people as before the takeover: ”They will experience us as a local company as always and they will be served by the same Norwegian employees, they are accustomed to meet.”
Wider and deeper knowledge
With the acquisition of ProNor, PLM Group has gained foothold in Norway and Iceland thereby fortifying its position as Scandinavia’s largest SOLIDWORKS reseller.
”Our business goal is to help our customers to create better products faster. We focus on enabling them to streamline their businesses using our products, services and know-how,” Jan Lundström, points out adding:
”As a large reseller and solution provider we are operating on a scale which enables us to offer our customers a wide range of products and solutions. We provide them with access to deep knowledge in a number of areas and we have both the capacity and the expertise across the countries to deliver comprehensive and complex solutions.”
The merger provides Pronor´s customers with the largest and most extensive technical resource pool available in Nordic countries. The combined team of 60 technical experts provides an unmatched ability to deliver best-in-class training, support, implementation and customization services.
Professional customer relations
PLM Group’s size has made it possible to create a professional organization and to continuously invest in the IT systems necessary to support and streamline its business towards its customers, such as support portals, CRM systems and Project Management systems, Jan Lundström explains:
”It is essential to us to be as effective as possible both internally and in our relations with customers. As a pan-Nordic company, we are able to support our customers’ businesses much more efficiently than a smaller local dealer.”
PLM Group currently has a lot of customers with operations in more Scandinavian and Baltic countries and the number of cross border customers is growing rapidly. For instance this applies to companies with branches in both Norway and Sweden. Jan Lundström points out that it is an obvious advantage for these companies that they can benefit from having a dedicated PLM Group Key Account Manager while the daily support and service is taken care of at the local level.
Strong focus on 3D printing
Since last year PLM Group has been the Scandinavian reseller of 3D printers from the world’s leading provider of 3D printing products, 3D Systems. Jan Lundström emphasizes that PLM Group are truly dedicated to expand its 3D printing business:
”We see a rapidly increasing interest in 3D printing among Scandinavian companies within advanced development and production and we are investing heavily in strengthening this part of our business.”
Facts about PLM Group
The company was established in 2009 through a merger between the largest SOLIDWORKS resellers in Sweden (MP Engineering AB) and Denmark (Solid Design House A/S) as well as Finland, Estonia and Latvia (CadON Oy). In 2012, the company under the new common name ”PLM Group” was acquired by a private equity fund who today owns the company together with with a group of executives. Between 2012 and 2014, a new management structure was implemented. PLM Group is headquartered in Malmö with 17 local branches in the seven Nordic and Baltic countries and more than 130 employees.
